Support
Frequently asked questions
Ordering
Accounts, catalogue access and how first orders work.
Anyone shopping for their own daily wellness routine. Our catalogue is a daily wellness range — capsules, powders and bundles — sold as food supplements, not medicines.
You can browse and check out as a guest. Creating an account lets you track orders and save addresses for next time.
Choose a product, add it to your basket and complete checkout. Bundles are sold as one kit — you do not need to add each included product separately.
Each bundle is a ready-made stack at a single price. The product page lists every included formula. Use each product as directed on its own pack.
Formulas & Use
How to take products and what they are for.
No. Bodykind Labs products are food supplements. They are not intended to diagnose, treat, cure or prevent any disease, and they are not a substitute for a varied diet.
Follow the serving and directions on the product page and on the pack. Do not exceed the recommended daily serving. If you are pregnant, breastfeeding or taking medication, seek advice before use.
Store in a cool, dry place away from direct sunlight, unless the product page says otherwise. Keep out of reach of children.
Shipping
Dispatch, tracking and destinations.
Orders are packed in the UK and sent with tracking. Delivery estimates are shown at checkout once we know your destination.
We ship to selected destinations where food-supplement imports are permitted. The buyer remains responsible for local rules before placing an order.
Payment & Security
Checkout, invoicing and how payment data is handled.
Checkout accepts major cards through Stripe, and pay by invoice via bank transfer. Invoice orders are due immediately — use the payment reference on your PDF so we can match your transfer. Prices are shown in GBP.
Yes. Payment details are processed through encrypted checkout. We do not store full card numbers on our servers.
Order confirmations and invoices list product names, pack sizes, quantities and totals. Pay-by-invoice orders email a PDF with bank details and a unique payment reference.
Returns & Support
Damaged shipments, returns and how to reach us.
Email support@bodykindlabs.com within a reasonable window of delivery with your order number and photographs of the packaging. We will arrange a replacement or resolution for verified shipping damage or fulfilment errors.
Unopened items in original condition may be eligible for return at our discretion — write to support before sending anything back. Opened food supplements cannot normally be returned.
Email support@bodykindlabs.com with your order number and the product name. We will help with serving, storage and order questions.